U2.Com Subsciption Gift Information

Original Story by Aaron J. Sams (2017-05-03)

These information points are explained in more detail below:

  • If you have subscribed for 2017, and have not yet chosen the gift, you will need to redeem for the new gift. See instructions below.
  • If you have not yet re-subscribed / subscribed for 2017, you will not see the option to redeem until you renew, and when you resubscribe you will choose your gift while doing it. If you get the redeem button after a resubscription, it appears to be an error, and will not have the credit to apply to your account. (Hint: If you have not subscribed / resubscribed since early December, you are not yet in the 2017 subscription year. And your expiry date is likely between now and November)
  • If you have subscribed for 2017 and chosen one of the other gifts, you will not get the option to redeem for this new gift. You already chose a different gift.
  • When you hit the redeem button it will place an order, for $85, but that order should also have a credit for $85. If it does not, we recommend contacting U2.Com at U2.com/help.

Original Article:

U2.Com announced their subscription gift today. But before we get to the details, we want to point out that this year it appears that you have to redeem and order the gift.

This is a new process which we haven’t seen before. If you are a new or a renewed subscriber since the new gift was announced in December of last year, you should be able to see a redemption button in your account.


IMAGE: The Redeem Area You are Looking For

When you go to U2.com and visit your profile page at http://www.u2.com/profile in the bottom left hand corner of that page you will see a box that says “The Joshua Tree Singles Vinyl Collection 1987 & 2017” which instructs that “To receive “The Joshua Tree Singles: Remastered & Live” please make sure your mailing address is current, or update it, then click below” and there is a red button that says “REDEEM”.

Once you click on the Redeem button it will bring you to the Order page, where it will list the four vinyl set for $85.00, but it will also list a credit for the same amount. You must confirm the order, and you will then get an email confirmation that have ordered the vinyl. You are not charged again, the credit cancels out the charge in the order.


IMAGE: Older subscribers may see something like this instead.

If you do not see the REDEEM button, and instead see the offer to download mp3s, it may be that you have not yet subscribed for the 2017 offer. The REDEEM button should be just above these subscriber downloads from previous years. Subscriptions for this offer started in December. If you have not re-subscribed since that time, or are not a subscriber currently you will not see this offer. (For instance, if you subscribe in July every year, and have not yet resubbed, you are still in last year’s subscription period, and will not see this vinyl until you resubscribe this July.) (Although some others who have just recently resubscribed are also reporting not seeing the REDEEM button. This should be reported through Zootopia.)

If you do need to subscribe for 2017, and you choose to do that, you should not need to seek out the REDEEM button as that choice is made during the subscription process. But it appears the REDEEM button is popping up, which is likely an error, and will likely be fixed in the upcoming days. (Subscribers doing this renewal and then pressing redeem are seeing an option to buy the vinyl, with NO credit.)

After you have redeemed for this offer you will still see the box that says “The Joshua Tree Singles Vinyl Collection: 1987 & 2017, but it will now say “You have redeemed your gift.” and no longer has the red button.


IMAGE: This years subscription gift.

What is the gift? The gift this year is four 10-inch vinyl singles. One each for the original Joshua Tree singles, “With or Without You,” “I Still Haven’t Found What I’m Looking For,” “Where the Streets Have No Name,” and “In Gods Country”. Each 10-inch single features the 2007 remastered version of the song, never before released on a single. And each single will feature a live version of the same song on the B-Side. The live versions of these songs will be recorded this summer on the #U2TheJoshuaTree2017 Tour.

The subscription details page at U2.com has further information:

2017 U2.COM SUBSCRIPTION : THE JOSHUA TREE SINGLES VINYL COLLECTION: 1987 & 2017
With or Without You. I Still Haven’t Found What I’m Looking For. Where The Streets Have No Name. In God’s Country. The four songs released as singles when The Joshua Tree arrived in 1987 and four songs set to be stand-out live tracks on The Joshua Tree Tour 2017.

Our 2017 U2.com Subscription gift features a limited edition collection of four 10” vinyl discs bringing you the remastered original studio tracks along with a live performance from thirty years on. The label of each vinyl features previously unseen colour portraits by Anton Corbijn and the discs come in a sleeve capturing the original band member portrait from the 7” single cover, backed by a live image from 2017.

Vinyl 1
Side A – With or Without You 1987
Side B – With or Without You (Live 2017)

Vinyl 2
Side A – I Still Haven’t Found What I’m Looking For 1987
Side B – I Still Haven’t Found What I’m Looking For (Live 2017)

Vinyl 3
Side A – Where the Streets Have No Name 1987
Side B – Where the Streets Have No Name (Live 2017)

Vinyl 4
Side A – In God’s Country 1987
Side B – In God’s Country (Live 2017)

In a year that a special edition of The Joshua Tree celebrates its 30th anniversary, this is a unique companion piece available only to our subscribers. Anticipated delivery Autumn 2017. All songs also available to download.

The news story announcing this release also confirms that physical delivery of this item should begin around September of this year. The discs are only available to subscribers of the fanclub. Each disc uses artwork from the original single cover, but the labels on the vinyl will feature new colour photographs from Anton Corbijn taken during the original sessions for the album:

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